Frequently Asked Questions

IDrive Backtrack

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What is IDrive Backtrack?
Can IDrive help me recover from CryptoLocker attack?
Can IDrive restore an earlier version of multiple files at once?



What is IDrive Backtrack?

IDrive enables you to restore or backtrack all the files within a folder of your cloud account to an earlier file version in one go. This service comes handy to quickly recover an earlier version of files, in case your recent backups include corrupt files from a virus or malware affected system.

Can IDrive help me recover from CryptoLocker attack?

Yes. Even if you have backed up data that is affected by CryptoLocker, the file versioning support in IDrive enables you to easily recover from a CryptoLocker or any malware attack. After the system is virus-free, simply use 'Restore Versions' to restore a clean version of the files, backed up prior to CryptoLocker attack. You can either restore an earlier version of each affected file or backtrack to an earlier version of all the files within a folder at once.

Can IDrive restore an earlier version of multiple files at once?

Yes, IDrive can restore all the files within a folder at once. To restore an earlier version of multiple files, right-click the required folder, point to 'Restore Versions', and click any of the following options:

  • Most Recent - Use this option to restore all the latest versions of files in the folder.
    Example: If a folder has 5 files, all the 5 files will be restored in its latest versions available.
  • 2nd Most Recent - Use this option to restore files prior to the last backed up version.
    Example: If a file in the folder has 3 different versions, this feature will restore only the version prior to the last backed up, i.e., file version 2.
  • 3rd Most Recent – Use this option to restore third last version of a file in a folder.
    Example: If a file in the folder has 3 different versions, this feature will only restore file version 1.
  • More - Provides an option to restore from fourth to tenth most recent version of files in a folder.


Note: For some accounts, certain functions like folder-level versioning and version restore from Trash are not available.

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