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For PC and Mac


For Linux/Unix server

Easily scriptable and customizable online backups / recovery

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We are here to help

IDrive - We Are Here To Assist You!

For any business to succeed it is not just enough to have a competent product; but also a competent team that works behind it to ensure their customers are 100% satisfied with the product. IDrive also has a team of customer service representatives that work, day in and day out, to make sure you get the best service for the money that you have paid for!

Every customer has their own preferred choices while contacting the customer service team. Some customers want their issues to be sorted over phone or emails, while others want their issues solved in a more interactive manner such as live chats. IDrive has diverse customer interaction modes strategized to offer you with the option that you prefer to interact with!

Assistance for Your Cloud Protection

Securing your data against disasters is a key to business continuity. The easiest and most cost effective method is cloud storage solution, which is flexible and scalable when compared to traditional storage methods. IDrive is a complete cloud solution to safeguard all data from unlimited PCs, Macs, iPhones, iPads, mapped drives, and Android devices into a single cloud account.

Encrypted Data Protection

In our cloud solution, all your data transferred to your account, is protected with military grade 256-bit AES encryption with an optional private key. This is a unique key that is not stored anywhere. This means no one but you will have access to your data.

You may contact us via…

Contact our customer support to get the best assistance for your problems. We have different ways defined - live chat, phones, online feedback forms or emails - with which you can contact our team here.

  • Phone: For any queries to be cleared over phone, dial us on our toll free number customer care numbers 18667480555(Within USA) and 18182514245(outside USA).
  • Email: You can reach out to us via email at
  • Chat: Our chat is live 24/7, so anytime you have a query, login and chat with our customer service associates for instant assistance.
  • Feedback forms: You may send your feedback to us through the online feedback form.

Additional Services That We Offer

Our website has video tutorials and extensive FAQs with procedures and answers to almost all your queries. In addition to it, IDrive has resources available to educate you on our product like Data Sheets, Whitepapers, Safe Sender, and Media Kit.

Our free assistance also includes premier installation and online help.

Premier Installation

Fill out a short form and get assistance in backing up all your business computers to IDrive. Our experts will assist you in selecting information for backup and scheduling them. This is done by remotely accessing your computer and helping you kick-start your data security!

Online Help

We have our online help for Windows and Mac.

With our exceptional support team, we have been successfully supporting our customers for more than a decade.

If you haven't tried our product yet, Sign up with IDrive and protect your data!

Special Note on prior version of IDrive for Windows and Mac