• Install IDrive

    Install IDrive application

    1. 1. Download the IDrive application.
    2. 2. Install it in your Package Center
  • Launch and log in to app

    Launch and log in to app

    1. 1. From the Package
      Center, launch the application.
    2. 2. Log in to your IDrive account, and if
      you do not have one,
      then sign up.
  • Backup your files

    Backup your files

    1. 1. From Backup tab, select
      the files/folders you wish to backup.
    2. 2. Perform interactive
      backup or schedule it as required.
  • Data is secure

    Your data is secure!

    Your files are encrypted using 256-bit AES encryption and are quickly transferred to your IDrive account.

Data is the life-blood of your business, an asset you would never want to lose. Onsite data storage using NAS (network attached storage) devices, such as Netgear, is a good and cost-effective way to protect your digital data, as it ensures faster backups and recovery. However, complementing the on-premise data storage with a reliable offsite backup solution ensures that your business recovers from any data disaster with ease.

IDrive online backup provides your data the protection it needs. The IDrive solution is secure, scalable, affordable, and it comes with a dedicated Netgear Backup app, which makes online data backups, from your Netgear storage device, faster and simpler.

You can backup your NAS device to the same account that can backup your other computers and mobile devices. With IDrive’s Netgear Backup App, you can perform immediate backups and restores, automate your data backup jobs, receive email notifications on completion of scheduled operations and view all of your activity logs in detail.

Application Package

Universal Package for Netgear devices

If you are unable to identify the correct IDrive App package for your model, download the universal package.

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Note: Universal package might not work for non listed models.
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Note: Last two digits of your model number represents the series.


  • 256-bit AES encryption with an optional private key keeps your data secure during transfer and storage
  • Archive Cleanup deletes data from your account, by matching them to the data in your current backup set.
  • Automated backup using Scheduler
  • Monitor account activities via logs
View the Installation Steps
The Netgear backup App has separate installers for all the supported Netgear models.

To install the Netgear Backup App,
  1. Log in to your Netgear NAS device as 'admin'.
  2. Download DEB and save the appropriate installer for your Netgear device.
  3. On the Netgear Admin page, select the 'Apps' tab.
  4. Click the 'Upload' button.
  5. Click 'Browse' and select the IDrive DEB file, and click 'Upload'.
  6. Now click 'Refresh'. The IDrive Netgear Backup app will be visible under the 'Installed App' tab.
  7. Click 'Launch' under the IDrive icon to launch the app.

Uninstallation Steps

To uninstall the Netgear backup app manually,
  1. Log in to your Netgear NAS device as 'admin'.
  2. On the Netgear Admin page, navigate to 'Apps' > 'Installed Apps' tab.
  3. Under the IDrive icon, click 'Remove'.
  4. On the confirmation message dialog box, click 'Yes'.
    The Netgear backup app is uninstalled successfully.


Netgear Express - Physical Storage Shipment For Quick Data Transfers

A physical storage shipment solution for NAS users to backup and retrieve bulk data, within a week or less.

How Netgear Express benefits NAS users?

  • Using Netgear Express you can transfer large amounts of data from a NAS device to your IDrive online account in under a weeks' time.
  • Your data is secured during transfer and storage with military grade 256-bit AES encryption and an optional private key.
  • Once initial data transfer is complete, you can perform incremental backups for data protection.
  • Data transfer via physical storage shipment ensures zero bandwidth consumption.

The Express Backup service is Free once a year for Personal users and thrice yearly for Business users. Subsequent backup requests will be subject to the $59.95 charge. Express Restores will be charged $99.50 per request.

The Netgear Express service includes free return shipping for customers within the USA. Additional shipping costs may apply for Express orders shipped outside the USA. Upon placing the order, our team will provide a shipping quote that will be charged separately.

The Data Backup & Retrieval Process via Netgear Express

After receiving the express storage device, transfer data from your NAS device to it. Ship the device back to us and we will transfer your data onto IDrive's primary storage devices.

Upon receiving your request, all your backed up data stored in the IDrive cloud account is transferred onto the express storage device and shipped to you. You can then easily perform instant restores to your NAS device.