Frequently Asked Questions

Virtualization

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What is Virtualization in IDrive BMR?
How do I create a virtual instance of my physical machines?
How do I create a virtual instance of my VMware machine?
How many virtual machines can I create?
Can I perform power operations on the virtual machine?
What network is the virtual machine provisioned with?
Is it possible to backup data from the created virtual machine?
Are the full/incremental image backups dependent on each other in IDrive BMR? Does inaccessibility of these full/incremental image backups affect virtualization?
If I virtualize a machine, will the backed up data be affected?
I have a client machine that is failing to virtualize in IDrive BMR. How can I recover my data?
I have a Windows 7 client machine backed up to IDrive BMR, which is failing to virtualize. What are the restore options available to me in this case?
Can I create a virtual instance of a Mac OS X based VM?
How quickly can I virtualize a machine with BMR?
If you face Windows OS boot issues during Virtualization, how can I try to resolve it?
Why am I being prompted to activate my Windows license for the new virtual instance?
How can I test if the virtual machine from my backup boots successfully without creating any network conflicts?
Can I retain the static IP configurations on a virtualized machine?
   
   

What is Virtualization in IDrive BMR?

Virtualization in IDrive BMR allows you to quickly create a virtual instance of your physical machines and VMware servers on your BMR device in case of any disaster. With the created virtual instance, you can access data backups so that your business can continue as usual with minimal downtime.

 

How do I create a virtual instance of my physical machines?

To create a virtual instance of your physical machine,

  1. Sign in to IDrive BMR’s device web interface.
  2. On the ‘Virtualization’ tab, click the ‘Create a Virtual Machine’ button.
  1. A new popup will appear.
  2. On the 'Physical Machines' tab, select the required client from the 'Choose a System' drop-down list.
  3. Choose a recovery point.
  4. Select the number of processors for the virtual machine.
  5. Allocate required memory for the virtual machine in the 'Memory' field.

    Note: Memory value should be greater than 512 MB. You can decide the memory value depending on the available memory displayed below the 'Memory' field.

  6. Select a network source.
  7. Next, select the appropriate network model.
  8. Choose the required storage controller for the virtual machine.
  9. Select a graphics option from the dropdown.
  10. Click ‘Build Virtual Machine’.

Once this is completed, your virtual machine is built. You can now connect to it and access data.

To connect,

  1. In the 'Virtual Machines' section, click the ‘Copy VNC Password’ button on the right-hand side.
  2. Choose-Volume
  3. Click against the virtual machine
  4. In the new window that appears, paste the password. Click ‘Send Password’.

Remote connection to the virtual machine will be established.

Note: All the created virtual instances will be unmounted and the changes made in the virtual machine will be lost when you restart your IDrive BMR device. You can also click to unmount the virtual machine manually.

 

How do I create a virtual instance of my VMware machine?

To create a virtual instance of your device,

  1. Sign in to IDrive BMR’s device web interface.
  2. On the ‘Virtualization’ tab, click the ‘Create a Virtual Machine’ button. A new popup appears.
  3. In the ‘VMware’ tab, choose the required server from the ‘Choose Server’ dropdown.
  4. Select the ESXi Host from the 'Choose ESXI Host' dropdown list.
  5. Select a VM from the 'Choose VM' list.
  6. Choose a recovery point that will be used to create the virtual instance.
  7. Specify the boot firmware.
  8. Assign the number of processors for the virtual machine from the 'Processors' dropdown list.
  9. Allocate required memory for the virtual machine in the 'Memory' field.

    Note: Memory value should be greater than 512 MB. You can decide the memory value depending on the available memory displayed below the 'Memory' field.

  10. Select a network source.
  11. Next, select the appropriate network model.
  12. Choose the required storage controller for the virtual machine.
  13. Select a graphics option from the dropdown.
  14. Click ‘Build Virtual Machine’.

Once this is completed, your virtual machine is built. You can now connect to it and access data.

To connect,

  1. In the 'Virtual Machines' section, click the ‘Copy VNC Password’ button on the right-hand side.
  2. Choose-Volume
  3. Click against the virtual machine
  4. In the new window that appears, paste the password. Click ‘Send Password’.

Remote connection to the virtual machine will be established.

Note: All the created virtual instances will be unmounted and the changes made in the virtual machine will be lost when you restart your IDrive BMR device. You can also click to unmount the virtual machine manually.

 

How many virtual machines can I create?

You can create up to four virtual machines, from the backups of your physical and virtual machines, at a time. The back-end file system used for storage consumes less memory and CPU resources, which enables multiple virtual machines to run smoothly.

 

Can I perform power operations on the virtual machine?

Yes, you can perform power operations on the virtual machine.

To perform power operations,

  1. Sign in to IDrive BMR’s device web interface and go to the 'Virtualization' tab.
  2. Click to power on the machine.
  3. Power-On
  4. Click to power off the machine.
  5. Power-Off
  6. You will be prompted with a confirmation window. Click ‘Force Shutdown’.
  7. Power-Off

To restart virtual machine,

  1. Click in the menu of the required virtual machine.
  2. You will be prompted with a confirmation. Click ‘Restart’.
  3. Restart

 

What network is the virtual machine provisioned with?

The virtual machines created on IDrive BMR device are assigned to operate in 'Bridged Mode'. These machines will get the IP address from a router/switch in your physical network infrastructure. With this, you can access the VM from any machine in the same local area network.

 

Is it possible to backup data from the created virtual machine?

Yes, you can backup data from the created virtual machine. After the virtual machine is created, data backup continues according to the schedule automatically. You can also perform manual backup from the 'Dashboard' tab. Read steps to perform manual backup.

 

Are the full/incremental image backups dependent on each other in IDrive BMR? Does inaccessibility of these full/incremental image backups affect virtualization?

IDrive BMR does not follow the traditional data backup method in which every recovery point created during incremental image backup has some dependency on previous ones. In IDrive BMR, the created recovery points will be fully independent of each other and data can be reconstructed using any recovery point, even if the previous full/incremental image backup in the chain is lost. Thus, you can create a virtual machine with any available recovery point without depending on the integrity of the backup chain.

 

If I virtualize a machine, will the backed up data be affected?

No, the backed up data of a machine will not be affected if you virtualize that machine. The file system used in IDrive BMR device enables instant cloning of the originally backed up data. As the cloned data is used to create virtual machine, the original backup remains unaffected.

 

I have a client machine that is failing to virtualize in IDrive BMR. How can I recover my data?

There could be several reasons for virtualization to fail for certain machines. The causes include disk configuration on the client machine (example: dynamic disks, logical partitions, etc. are not supported), driver incompatibility with BMR's hypervisor platform, firmware type, multiple OS boot loaders on the client machine, etc.

If virtualization fails, contact IDrive BMR support as a first step. This will allow us to investigate the cause thoroughly and we may be able to support issues on a case-by-case basis.

However, you can use the following restore options for recovering data immediately:

  • Use the 'File Restore' feature to recover necessary files from the client machine's backup.
  • Use the 'System Restore' option to perform bare-metal recovery of the client machine.

 

I have a Windows 7 client machine backed up to IDrive BMR, which is failing to virtualize. What are the restore options available to me in this case?

There are 2 possible causes for this situation:

  • If you are using a 4TB IDrive BMR unit, a combination of hardware and Guest OS compatibility can cause issues in virtualizing your Windows 7 client on the IDrive BMR's hypervisor. In this case, the virtual machine will hang during the boot process with a blank screen.
  • If your Windows 7 client machine is running on UEFI firmware, it may fail to virtualize in BMR hypervisor. The newer versions of Windows OS (post Windows 7) work well with BMR hypervisor platform.

Restore options for recovering data immediately:

  • Use the 'File Restore' feature to recover necessary files from the client machine's backup.
  • Use the 'System Restore' option to perform bare-metal recovery of the client machine.

 

Can I create a virtual instance of a Mac OS X based VM?

Mac OS X runs on specialized UEFI firmware, thus, it may not be virtualized on the BMR device in all cases. However, you can restore the Mac OS X based VM to the ESXi server without any issue. Additionally, you will be able to perform a file-level restore from the VM, via IDrive BMR VMware's file restore feature.

 

How quickly can I virtualize a machine with BMR?

BMR uses KVM hypervisor that provides a better virtualization platform and high performance during data loss. With BMR, you can virtualize a machine instantly and ensure no downtime.

 

If you face Windows OS boot issues during Virtualization, how can I try to resolve it?

If you have your Windows installation media, you can upload the ISO image of the installation media to the BMR device and attach it the concerned VM. The VM can then be made to boot via this installation media. As a result, you can try to repair the Windows boot issues in the VM.

 

Why am I being prompted to activate my Windows license for the new virtual instance?

Windows licensing links your purchased product key to the hardware configuration of the machine. In the case of a virtualized machine, the hardware for the virtualized machine is provided by the hypervisor on the BMR device and this may prompt Windows to re-activate your license.

The solution depends on the type of your Windows license.

Solution for retail license: Windows allows retail licenses to be transferred to another machine. You can simply enter the product key on the new machine and reactivate the Windows license.

Note: Retail licenses can only be installed on one machine at any particular time. Avoid activating Windows on multiple computers with the same product key.

Solution for OEM license: OEM license is non-transferrable and links your purchased product key to the motherboard. To secure license activation for a restored machine, you will need to contact your OEM-license provider. IDrive BMR cannot assist you with third-party licensing issues.

 

How can I test if the virtual machine from my backup boots successfully without creating any network conflicts?

You can test the success of a VM boot by choosing the Type Disconnected or NAT option in the VM settings.

 

Can I retain the static IP configurations on a virtualized machine?

Your machine's static IP address is set on your ethernet network adapter. When you create a virtual instance of a machine, the NIC hardware will be different from the original and will reset the IP to DHCP. If your work environment is static-IP dependent, you will need to manually configure the network settings after restore.

 

 

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