Frequently Asked Questions
Related Links
- Getting Started
- Backup Console
- Management Console
- Windows Backup
- Mac Backup
- Linux Backup
- Mobile Backup
- Google Workspace Backup
- Microsoft 365 Backup
- Mass Deployment
- Entire Machine Backup
- Google Drive Backup
- IDrive® 360 Express
- Single Sign-On
- System Requirements
- Account Management
- Security
- Firewall Guidance
System Requirements
File Backup*:
- For Windows: Windows 11, Windows 10, Windows 8.1, Windows 8, Windows 7, Windows 2019 Server, Windows 2016 Server, Windows 2012 Server, Windows 2008 Server, Windows Home Server.
- For Mac: Mac OS X 10.11 El Capitan or greater.
- For Linux:
- Debian-based:
Ubuntu (16.04, 18.04, 20.04, 21.10, 22.04, 23.04)
Linux Mint (19.1, 19.2, 19.3, 20.1, 20.2, 21) - RPM-based:
CentOS (7, 8, 8 Stream, 9 Stream)
Fedora (28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38)
openSUSE Leap (15, 15.1, 15.2, 15.3, 15.4)
Note: Crontab, curl & tar must be installed before installing the Linux packages.
- Debian-based:
Entire Machine Backup:
For Windows:
- Windows 7, Windows 8, Windows 8.1, Windows 10, Windows 11, Windows 2012 Server R2, Windows Server 2016, Windows Server 2019, Windows Server 2022.
- Minimum hard disk space of 1 GB per volume for creating a shadow copy of your system.
- 512 MB RAM, 500 MB free hard disk space for installed programs, 20 MB or more recommended for local caching.
Mobile Backup:
iOS
- iOS 13.0 or later. Compatible with iPhone and iPad.
Android
- Version 5.0 and later.
* The same system requirements are applicable in case of mass deployment.