Frequently Asked Questions

In cloud data migration, you can move the data directly to the IDrive^® e2 storage from the your cloud storage provider without any additional tools. IDrive^® e2 supports source data migration from any S3 compatible storage including AWS, Wasabi, and Backblaze.

To migrate data to IDrive^® e2,

1. Sign in to IDrive^® e2 account via any browser.
2. Navigate to the 'Data Migration' tab, and click 'Migrate data'.
   
3. Select a service provider - AWS, Wasabi, Backblaze, and S3 Compatible Storage - from the dropdown.
4. Configure the source of migration by selecting the options as applicable:
   1. Access Key ID - Enter the access key for your service provider.
   2. Secret Key - Enter the secret key for your service provider.
   3. Source regions - Select a region from the dropdown or click 'Add Source Endpoint' in the dropdown and add the source endpoint URL.
   4. Source endpoint - Enter the endpoint URL for your service provider.
5. Click 'Configure Source'.
   
   
6. Select the bucket that you wish to migrate and click 'Next'.
   
7. Select the destination region in IDrive^® e2 where you want to migrate the data.
   
8. Choose a destination bucket or folder from the list or create a new bucket.
9. Click 'Import'. The process of data migration will start. You can view the progress of the migration, estimated time of completion, and copied object size under 'Status' in the 'Data Migration' tab.
   
10. You can pause the data migration by clicking , resume migration by clicking , or delete the migration from the list by clicking . You can also restart a failed migration by clicking .

Note:

• Altering or modifying the data at the source location while the migration is ongoing can cause data corruption and IDrive^® e2 will not be responsible for any such incident.
• Only the latest version of objects will be migrated.

IDrive^® e2 transmits all files using an encrypted TLS connection. Developers are encouraged to add their own encryption to their files before migrating them to IDrive^® e2. They can also set Server-Side Encryption on IDrive^® e2 buckets.

Data is stored in enterprise-class data centers equipped with state-of-the-art facilities — custom-designed elevated floors, HVAC temperature control systems with designated cooling zones, seismically-braced racks — and physical security features. The data centers are periodically checked for vulnerabilities in the network infrastructure with third-party audits.

In addition to that IDrive^® e2 uses a combination of object lock, versioning, and data retention features to secure against data loss from ransomware and accidental deletion or modification.