Computers

Computer List

Computer list displays the list of all the backed up computers. You can also view backup details like last backup time and the status of each backup.

All the connected computers appear in the 'Computers' tab. Click the computer name to view the IDrive application interface on the web.

The following status indicates that the connected computer is online or offline:

The computer is online and the web access is enabled

The computer is offline and the web access is disabled

Backup

Backup your data to your IDrive account via the web. IDrive creates a unique folder in your account with your computer name to backup data.

To instantly backup your files/folders,

1. In the 'Backup' tab, files already selected for backup appear in the backup set.
2. By default, the 'Backup files to my IDrive account' option is selected. Alternatively, to perform a local backup, select 'Backup files to my local / Wi-Fi device.'
3. To remove or add files to the backup set, click 'Change'.
4. Click 'Start backup immediately'.

You can also schedule your backups to automate data protection. On the 'Backup' screen, click 'Schedule Backup' and configure the scheduling parameters like backup date, time, frequency, and notification type, and click 'Save Changes'. During backup, you can view the detailed backup progress status. Once the backup operation is complete, a pop up will display the backup summary.

You can also perform the following operations from the 'Backup' tab:

Bandwidth Throttle

Bandwidth Throttle lets you set the Internet bandwidth to be used by the IDrive application for backups. By default, the bandwidth throttle value is set at 100%.

You can set the Auto-Pause option during backup operations to enable optimum desktop experience with the following options:

• PC in use: This option lets you set the bandwidth to be used by IDrive for backups, when the computer is in use. By default, it is set to 25%. This allows other applications to run without hindrance.
• PC not in use: This option lets you set the bandwidth to be used by IDrive for backups, when the computer is not in use. By default, it is set to 100%.

To enable Auto-Pause and change the bandwidth settings,

1. On the 'Backup' screen, click 'Bandwidth Throttle'.
2. On the pop up window, enable 'Auto-Pause' to set the 'PC in use' and 'PC not in use' options.
3. Use the sliders to set the bandwidth.
4. Click 'Save Changes'.

View Excluded Files

IDrive lets you exclude files/folders present in your computer from being backed up by using the 'View Excluded Files' feature. You can exclude files/folders based on full path names or partial names.

To exclude a file/folder from your backup operation,

Based on full path names

1. On the 'Backup' screen, click 'View Excluded Files'. The 'View Excluded Files' screen appears.
2. Select 'Files/Folders with full path names'.
3. All the files are selected by default. To remove a file from the exclude list, clear the check box.
4. Click 'Save Changes'.

Based on partial names

1. On the 'Backup' screen, click 'View Excluded Files'. The 'View Excluded Files' screen appears.
2. Select 'Files/Folders with partial names'.
3. All the files are selected by default. To remove a file from the exclude list, clear the check box.
4. Click 'Save Changes'.

Backup Settings

You can update your IDrive account settings by clicking 'Backup Settings'.

Send Error Report

The 'Send Error Report' option automatically captures all the essential information to help us resolve the problems you may be facing with the application.

To send an error report,

1. Click 'Send Error Report' in the 'Backup' screen. The 'Send Error Report' window appears.
2. Enter your IDrive Username, Email Address, Trouble Ticket Number, and Contact Number. Enter details of your problem, type of error or query in the 'Message' text box.
3. Click 'Send' to send your feedback or query to the IDrive technical support team.

Restore

Restore files/folders from your IDrive online account instantly to your computer or any other computer.

To restore your data,

1. In the 'Restore' tab, select the desired files/folders.
2. Click 'Restore to (your computer name)' to restore the files/folders to your computer.

Note: You can choose the restore location on your computer using the 'Restore location' field.

3. Click 'Restore'.

During restore, the restore progress status appears on the left pane of the application. Once the restore operation is complete, a pop up will display the summary.

Download

You can also download the selected files/folders from your IDrive account instantly to your computer or any other computer.

To download your files/folders,

1. In the 'Restore' tab, select 'Download to this computer'.
2. Click 'Download to this computer'.

The downloaded file will be saved in the default download location of your computer.

Scheduler

Schedule automated backups; set the day, time and notification options for your backup operations using the Scheduler option.

To schedule automated backups, set the following options under the 'Scheduler' tab:

• Backup start time - Set the time at which your scheduled backup should start.
• Backup set - Select the backup set you want to schedule for backup.
• Daily Schedule - Select this option to run your backup jobs every day.
• Week-Day(s) - Select the days of the week on which you want to run your backup jobs.
• Start the backup immediately - Select this option to run a backup job immediately.
• Hourly Schedule - Select this option to configure hourly backup operations.
• Cut-off time - Set the time at which your scheduled backup should stop. This is helpful if you want to hard stop the backup progress at a specific time.
• Email notification - Enter your email address to receive backup status notifications. 'Notify always' and 'Notify on failure' are the two notification options that you can select.
• Notify me on desktop - Select this option to receive backup notifications on your desktop.
• Start the missed scheduled backup when the computer is turned on - Your missed scheduled backups will start automatically once you turn on your computer.

Settings

You can configure your IDrive account settings with ease using the 'Settings' option.

Set the following options under the 'Settings' tab:

• Continuous Data Protection: IDrive automatically recognizes the changes made to the files (up to 500 MB) present in your backup set and backs them up in real-time. To enable, select the 'Continuous data protection' checkbox, and set the frequency of your choice from the drop-down list.
• Notify for software updates: Select this option to get notified whenever a newer version of the application is available.
• Notify as 'Failure' if the total files failed for backup is more than '-' % of the total files backed up: You can select this option to receive notifications of the same from IDrive. You can set the number of days using the drop-down list. By default, it is set to 5 percent.
• Ignore file/folder level access rights/permission errors: Enable this option to ignore file/folder level access right errors. If enabled, IDrive will not consider your backup as failure, in case the selected backup set contains any file/folder with insufficient access permissions.
• Notify as 'Failure' if the total files missing for backup is more than '-' % of the total files backed up: You can select this option to receive notifications of the same from IDrive. You can set the number of days using the drop-down list. By default, it is set to 5 percent.
• Ask where to save files/folders before restore: IDrive will prompt you for a restore location on your computer, while restoring your files and folders.
• Alert me if the scheduled backup fails for '-' days: IDrive will notify you if the scheduled backup fails for a given number of days. You can set the number of days using the drop-down list. By default, it is set to 2 days.
• Automatic power off after the completion of the scheduled jobs: Your computer will be powered off automatically after the completion of the scheduled backup job.
• Wake up the computer from Hibernate/Sleep mode: IDrive will wake up the computer from Hibernate/Sleep mode and then perform the scheduled backup job.
• Upload multiple file chunks simultaneously: You can enable this option to upload a large number of file chunks to your IDrive account at a time.
• Allow IDrive only for current profile: This option enables you to restrict IDrive to run only under the system profile on which the application has been installed.
• Open file backup: You can backup open files like Outlook files (.pst), QuickBooks, Quicken, ACT, MS Word, MS Excel, MS Money, MS Access, and MS FoxPro.
• Backup location on your IDrive account: You can choose the backup location for your IDrive account.

View Logs

IDrive maintains detailed logs of operations like backup, restore, archive cleanup, delete, etc. performed in your account.

The 'View Logs' tab displays a list of all the activity logs. Click the specific session log that you wish to view. To delete logs, select the specific log and click.

Delete Computer

You can delete a connected computer from the 'Computers' tab on the dashboard.

Deleting a computer will remove it from the computer list in the dashboard and you will not be able to manage it remotely.

If you are logged in to the IDrive application on the deleted computer, you will be logged out and backups for the computer will stop. All data, including any previous backups, from the computer will be stored in your cloud account.

To delete a computer,

1. Sign in to IDrive and click the 'Dashboard' tab.
2. Click the 'Computers' tab. The list of all the backed up computers appear here.
3. Hover on the computer name you wish to delete and click (delete icon). The 'Delete Computer' screen appears.
4. Click 'Delete' in the confirmation pop up.
5. Click 'Yes' to delete the computer.

Update Software

Upgrade to the latest version of IDrive on any connected computer remotely via the Dashboard.

To install the latest updates on a computer,

1. Sign in to IDrive and click the 'Dashboard' tab.
2. Click 'Computers'. From the computer list, click the computer on which you want to update the IDrive application.

Note: Make sure that the computer is 'Online' (green) and web access is enabled.

3. On the top right corner, click 'Update Software'.

The IDrive application installed on that particular computer will get updated to the latest version.