Integrate CTERA with IDrive® e2

    CTERA is a hybrid cloud data platform that provides secure file services, backup, and collaboration across on-premises, remote, and cloud environments. With its unified global file system and cyber-resilient architecture, it helps enterprises modernize file infrastructure, safeguard distributed data, and support hybrid workforces with compliance-ready security. Integrating CTERA with IDrive® e2 extends these capabilities with a scalable, secure, and cost-effective cloud object storage solution, enabling systematic data management and protection across environments.

    Prerequisites

    Before you begin, ensure the following:

    1. An active IDrive® e2 account. Sign up here if you do not have one.
    2. A bucket in IDrive® e2. See how to create a bucket.
    3. Valid Access Key ID and Secret Access Key. Learn how to create an access key.
    4. A valid CTERA portal installed and configured, compatible with AD, LDAP, and SAML-based auth services. CTERA Edge Filer installed and configured. CTERA agent is installed and configured (optional).

    Configure CTERA with IDrive® e2

    1. Log in to the CTERA Portal and confirm that you are in Administrator mode.
    2. Click Storage Nodes in the left menu bar.
    3. Click + New Storage Node in the Storage Nodes tab.
    4. In Storage Settings, select Generic S3 as the type of storage and configure the following.
      1. Enter a name for the Storage Node.
      2. Enter your IDrive® e2 bucket as Bucket Name.
      3. Enter your IDrive® e2 Access Key as Access Key ID.
      4. Enter your IDrive® e2 Secret Key as Secret Access Key.
      5. Enter your IDrive® e2 S3 endpoint as the Endpoint and select the HTTPS checkbox.
      6. Click SAVE.

      The CTERA application is now linked with your IDrive® e2 storage for reading, writing, and deleting data.

    Migrate Data From CTERA to IDrive® e2

    1. Change the mode of the user from Administrator to Portal.
      Note: The following sections guide you through manually managing data via CTERA. However, in a typical CTERA implementation, the CTERA Edge Filer automates this process. Contact your CTERA sales representative for information on how to set up a CTERA Edge Filer to work with the CTERA portal.
    2. Click Folders and then select Cloud Drive Folders.
    3. Under Cloud Drive Folders, click + New Folder and provide the following details.
      1. Enter a Name for the Folder.
      2. Select Local Users as the Owner.
      3. Select portal-CloudFolders as the Folder Group.
      4. Click SAVE.
    4. Hover over the newly created Cloud Drive folder and click on the View Files icon.
    5. The CTERA portal will direct you to another webpage where you can manually upload data to the Cloud Drive folder.
    6. Click Upload File to select files from your local storage and upload them to IDrive® e2. You can now view the uploaded files in your IDrive® e2 bucket.

    Note: In the CTERA portal, you can upload, download, and delete objects that belong to the IDrive® e2 bucket.

    Note: Data restoration is handled by your specific backup solution provider and is affected by multiple variables that are unique to your environment. For application-related enquiries/support, it is strongly recommended you seek guidance from the technical team of your backup solution provider.