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    QNAP NAS devices provide robust storage for critical business data. Use IDrive® e2 as a secondary repository for your QNAP HBS 3 data or manage your data on IDrive® e2 using the HybridMount cloud gateway. Create Access Keys from the IDrive® e2 account and use them to create a new connection in Cyberduck.

    Sections in this article:

    Connecting to IDrive® e2 with HBS 3
    1. Go to QNAP App center and install HBS 3 - Hybrid Backup Sync.
      IDrive e2 with qnap
    2. Launch HBS3 application to configure the storage.
      IDrive e2 with qnap
    3. Go to Storage Spaces tab, click Create and choose Amazon S3 & S3 Compatible.
      IDrive e2 with qnap
    4. Input the following IDrive e2 credentials,
      1. Enter name for Storage space
      2. Select S3 Compatible as Service provider
      3. Enter your IDrive e2 S3 endpoint as Server address
      4. Select Signature version from drop-down
      5. Enter your IDrive e2 region code as Region name
      6. Enter your IDrive e2 Access Key as Access key
      7. Enter your IDrive e2 Secret Key as Secret key
      8. Select Use specific bucket and enter your IDrive e2 bucket
      9. Select Use SSL certificate by selecting check box
      10. Click on Create to create storage space
        IDrive e2 with qnap
    5. Once storage space is added successfully go to Backup&Restore tab, and select a backup job.
      IDrive e2 with qnap
    6. Choose IDrive® e2 storage as the destination for backups.
      IDrive e2 with qnap
      Backups will be stored in IDrive® e2.
      IDrive e2 with qnap
    Connecting to IDrive® e2 with HybridMount
    1. Go to QNAP App center and install HybridMount.
    2. Launch the HybridMount application.
      IDrive e2 with qnap
    3. Click Create Remote Mount and click Create File Cloud Gateway.
      IDrive e2 with qnap
    4. Select S3 Compatible from Cloud service drop-down, input the access keys and endpoints, then click Next.
      IDrive e2 with qnap
    5. Create a cache space: Select the pool, specify the volume capacity and click Create.
      IDrive e2 with qnap
    6. Once the HybridMount file cloud gateway is created, you can manage your data on IDrive® e2 from QTS File Station or using your computer after mounting the NAS as a network drive.
      IDrive e2 with qnap

    Note: If you receive an error while configuring S3 Compatible storage in QNAP HBS 3, specify the server address in the format <endpoint>:443 (for example, s3.us-east-1.idrivee2.com:443). This is currently required due to a known issue in QNAP HBS 3, which requires the HTTPS port (443) to be explicitly specified. Due to this issue, using Signature Version 4 (v4) may result in an "Authentication error. Cannot connect to cloud service."
    As a temporary workaround, configure the connection using Signature Version 2 (v2). If the issue persists, verify the same IDrive E2 credentials using another S3-compatible client (such as AWS CLI or S3 Browser). If the credentials work successfully, please contact QNAP Support for further assistance with the Signature Version 4 compatibility issue.

    Note: Data restoration is handled by your specific backup solution provider and is affected by multiple variables that are unique to your environment. For application-related enquiries/support, it is strongly recommended you seek guidance from the technical team of your backup solution provider.