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For Sales and Billing Support 1-866-748-0555 ext 201 (Monday thru Friday, 6-00 AM to 6-00 PM PST) from within USA or 1-818-594-5910 ext 201 from outside USA. You may also use the form below to send us your billing inquiries. If you are unable to reach this line for any reason, try the Technical Support Line for Sales/Billing Support. For Technical Support 1-866-748-0555 ext 202 (Monday thru Friday, 6-00 AM to 6-00 PM PST) from within USA or 1-818-594-5910 ext 202 from outside USA, or complete the form below. Email support is available for most part of 24x7. Feedback Form Use the 'Send Error Report' feature built-in with the IDrive classic interface to report any application related issues. This feature is available on the IDrive tray icon. To activate this, right-click on the tray icon and click on 'Send Error Report'. In case the tray icon  is not active on the tray, go to Start > Programs > IDrive > IDrive Tray. (Mac users can send the error report using IDrive Monitor status item > 'Send Error Report') This 'Send Error Report' mechanism automatically captures essential information to help us resolve the problems you may be facing with the application. We will respond to your request via email as soon as possible. Live chat is also just a click away. Technical Support Request/Feedback Form Email User Name Contact Phone Number Operating system Microsoft Windows Vista Microsoft Windows Vista Beta Microsoft Windows XP Windows 2000 Windows 2000 Advanced Server Windows 2003 Server Windows 2008 Server Mac OS iPhone IDrive Program Used   IDrive Version 3.2.9 IDrive Previous Versions IDrive Website IDrive for Mac Version 1.3.4 IDrive for Mac Previous Versions IDrive for Mac Finder Plugin IDrive for Mac - Windows Restore Plug-in IDrive Lite Others (Specify in description) Description of the Problem/Questions/Comments

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