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1-866-748-0555 ext 201 (Monday thru Friday, 6-00 AM to 8-00 PM PST) from within USA or 1-818-594-5910 ext 201 from outside USA. You may also use the form below to send us your billing inquiries. If you are unable to reach this line for any reason, try the Technical Support Line for Sales/Billing Support.
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1-866-748-0555 ext 202 (Monday thru Friday, 6-00 AM to 8-00 PM PST) from within USA or 1-818-594-5910 ext 202 from outside USA , or complete the form below. Email support is available for most part of 24x7.
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Use the 'Send Error Report' feature built-in with the IDrive classic interface to report any application related issues. This feature is available on the IDrive tray icon. To activate this, right-click on the tray icon  and click on 'Send Error Report'. In case the tray icon is not active on the tray, go to
Start > Programs > IDrive > IDrive Tray.
(Mac users can send the error report using IDriveMonitor status item > 'Send Error Report')
This 'Send Error Report' mechanism automatically captures essential information to help us resolve the problems.
We will respond to your request via email as soon as possible. Email support is available for most part of 24 x 7 at support@idrive.com. Live chat is also just a click away.
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