We Are Hiring

Job Description

• Candidate must have min 2-8 years of exp in Voice/ Phone support (preferably Technical Support Process.)
• Diagnosis & resolving application issues
• Provides remote assistance for resolving app issues
• Responsible for providing diagnostic technical support related to installation/configuration/issue troubleshooting
• Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
• Should have knowledge of networking concepts
• Should be open to work in rotational / night shifts in a 24/7 environment
• Should have excellent verbal communication skills

PERKS AND BENEFITS

• Best in Industry

Education Qualification

• UG - Any Graduate
• PG - Any Postgraduate, Post Graduation Not Required
• Doctorate - Any Doctorate, Doctorate Not Required

About Company
IDrive Software India Pvt Ltd. is a privately held company that specializes in cloud storage, online backup, file syncing, remote access, compliance, and related technologies. We primarily serve the consumer, small business, and enterprise markets. With over 200 PetaBytes of storage, we are a premier in cloud-based service providers. Our expertise lies in providing a host of Internet based data solutions including Online Storage, Online Backup, Collaboration, Sharing, and Remote Access. At IDrive Software, we have an exceptional, self-motivated, and skilled team. A wide range of highly reviewed cutting edge applications is a testimony to the dedication and skills of our team.

Company Info

Website: https://www.idrive.com/

Address: B-903, 9TH FLOOR, BRIGADE TECH PARK, BRIGADE TECH PARK, WHITEFIELD ROAD, WHITEFIELD, BANGALORE, Karnataka, India