If your question is not addressed below, please contact us through our support form and we'll get back to you shortly. |
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General |
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What is IDrive® Google Workspace Backup? | ||||||||||||||
Why do you need to backup your Google Workspace? | ||||||||||||||
Which Google Workspace applications are supported by IDrive® Google Workspace Backup and Restore ? | ||||||||||||||
Are my Shared Drives backed up by IDrive® Google Workspace Backup? | ||||||||||||||
How do I get started with IDrive® Google Workspace Backup? | ||||||||||||||
Can I backup my Personal Google account with IDrive? | ||||||||||||||
How to add and manage new domains in IDrive® Google Workspace for backup? | ||||||||||||||
Is it possible to add a user to manage backup and recovery for my Google Workspace domains? | ||||||||||||||
Can I access my backed-up Google Workspace data from anywhere? | ||||||||||||||
How does IDrive® Google Workspace backup secure my data? | ||||||||||||||
How does IDrive® Google Workspace Backup meet the HIPAA compliance requirements? | ||||||||||||||
Why am I asked to trust IP Address while trying to export or restore data? | ||||||||||||||
Backup |
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How does IDrive® Google Workspace Backup run backups? | ||||||||||||||
How are the IDrive® Google Workspace Backups scheduled? | ||||||||||||||
Will the subsequent changes in my backed-up files be transferred incrementally to IDrive® Google Workspace Backup? | ||||||||||||||
How do I backup Drive, Gmail, Calendar, and Contacts data for a specific user from my IDrive® Google Workspace Backup account? | ||||||||||||||
How do I backup Shared Drives data for a specific user from my IDrive® Google Workspace Backup account? | ||||||||||||||
How does snapshot and versioning work in IDrive® Google Workspace backup? | ||||||||||||||
What information can I view from the Overview tab on my dashboard? | ||||||||||||||
Seat Management |
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What is Seat? | ||||||||||||||
What user management tools can I access under seat management? | ||||||||||||||
How do I change seat status for users? | ||||||||||||||
How do I add users to the IDrive® Google Workspace Backup set? | ||||||||||||||
How do I re-add users to the IDrive® Google Workspace Backup set? | ||||||||||||||
How do I view the backup status of the users/shared drives? | ||||||||||||||
Recovery |
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How do I restore the backed-up Drive and Shared Drives data for a specific user from my IDrive® Google Workspace Backup account? | ||||||||||||||
How do I restore the backed-up Gmail data for a specific user from my IDrive® Google Workspace Backup account? | ||||||||||||||
How do I restore the backed-up Contacts for a specific user from my IDrive® Google Workspace Backup account? | ||||||||||||||
Can I search for a specific item from my IDrive® Google Workspace Backup account during restore? | ||||||||||||||
How do I search and restore a specific file or folder in IDrive® Google Workspace Backup? | ||||||||||||||
How do I export the backed-up Google Workspace data from my IDrive® Google Workspace Backup account? | ||||||||||||||
Is it possible to restore corrupted files and folders from my IDrive® Google Workspace backups? | ||||||||||||||
Activity Logs |
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Where can I view the activity logs for my IDrive® Google Workspace Backup account? | ||||||||||||||
How can I view the system activity log reports for my IDrive® Google Workspace Backup? | ||||||||||||||
How can I view the admin activity log reports for my IDrive® Google Workspace Backup? | ||||||||||||||
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