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Two-step Verification

The two-step verification provides additional security to your account and helps in preventing unauthorized access. Once two-step verification is enabled via web, in addition to your password, you will need to enter a verification code sent to your email address, while signing in to your IDrive account. 

To sign in after two-step verification is enabled,
  1. On the IDrive application sign in screen, enter your username and password and click Sign in.
  2. You will be prompted to enter a verification code sent to your registered email address. The code can be used only once and will expire after 5 minutes. 
    Note: In case the code expires or you have not received the email, you can click on Resend Now to send an email with a new verification code. 
  3. Enter the code and click Verify.

You can also add a computer as trusted device by selecting the Trust this computer checkbox. Once a computer is added as a trusted device, users will not be asked to enter verification code during any subsequent sign in. 

Note: In case you are unable to receive email with verification code, contact support .