Frequently Asked Questions

Facebook Backup

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Why do I need to backup my Facebook photos and videos?
How do I backup my Facebook photos and videos?
How do I perform incremental backups of my Facebook photos and videos?
Why weren't all of my tagged Facebook pictures backed up to my account?
How to backup Facebook photos and videos using IDrive mobile app?
 
 
 
 

Why do I need to backup my Facebook photos and videos?

Facebook has become a central aspect to our social lives. We upload pictures / videos and friends tag us in their uploads to share moments and memories. Facebook allows you to download photos and videos, but does not include the ones you are tagged in. If a friend unfriends or untags you, those tagged pictures and videos are gone forever. IDrive’s Facebook Backup provides a secure, encrypted place to store your Facebook data so you don’t have to worry about lost memories. All of your Facebook pictures and videos (including the ones you are tagged in) will always be safely backed up to your IDrive account.

Using IDrive's Facebook Backup, you can:

  • Access photos and videos from anywhere.
  • Secure your data with 256-bit AES encryption.
  • Perform incremental backups to import only the new photos and videos added to Facebook since your last backup.
  • Keep all of your tagged photos and videos with you, always.
  • Share files via email, social networks, etc.
  • Use 'Gallery View' to swiftly slide through each photo or video.

How do I backup my Facebook photos and videos?

Log in to IDrive.com from any web browser and click 'Social Data Backup' > 'Facebook Backup' from the left side column in your account.

Click the green 'Backup Facebook' button and enter your Facebook login information to allow IDrive to access your albums and videos for backup. Once the backup has started, a folder with your Facebook profile name is created in your IDrive account and you can access all of your backed up Facebook files from there.

Note: IDrive does not store your Facebook information, so every time you wish to backup your Facebook data you must provide your Facebook account credentials.

Facebook Backup
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How do I perform incremental backups of my Facebook photos and videos?

To perform an incremental backup:

  1. Log in to IDrive.com from any web browser and click 'Social Data Backup' > 'Facebook Backup' from the column on the left side of your account.
  2. Click the 'Backup Facebook' button and enter your Facebook account information for the account you wish to perform incremental backups on. IDrive will backup only new pictures and videos in your Facebook account that have been added since your last backup.
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Why weren't all of my tagged Facebook pictures backed up to my account?

Listed below are few reasons why your tagged Facebook pictures may not have been backed up:

  1. An app setting of your friend's may have blocked IDrive from accessing this information and, thus, excluded your tagged photos from the backup. If your friend does not have the 'My Photos' box checked (located in their Facebook account under 'Account Settings' > 'Apps' below the section 'Apps others use'), IDrive will not be able to access their photos, and any pictures of theirs that you are tagged in will not be included in your Facebook Backup.
  2. If you are tagged in pictures that are within a 'Group', or an 'Event', IDrive cannot back it up.
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How to backup Facebook photos and videos using IDrive mobile app?

Facebook Backup will backup all the photos, videos, and albums in your Facebook account including any tagged items.

To backup your Facebook, on the IDrive app home screen, tap Backup Facebook, and log in to your Facebook account.

Note: IDrive does not save your Facebook credentials.

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