Encryption:

All the data and user authentication information is transmitted over internet and stored in encrypted form. During installation, you are given a choice to have the system choose the encryption key or enter a private encryption key (known only to you). We recommend that you choose your own private encryption key option. Only the system-based encryption keys are stored on our servers, not your private encryption key.

The private encryption keys ensure that even IDrive personnel cannot access your confidential and sensitive data.

Physical Security:

The IDrive application is hosted at our world class Data Center in the United States which provides the physical environment necessary to keep the servers up and running 24 X 7.

These world-class facilities are custom designed with raised floors, HVAC temperature control systems with separate cooling zones and seismically braced racks. They offer the widest range of physical security features, including state-of-the-art smoke detection and fire suppression systems, motion sensors, 24 X 7 secured access, video camera surveillance and security breach alarms.

Backups of backups:

User data resides on raid protected industry leading storage devices with multiple levels of redundancy. In addition, data is continuously mirrored onto another set of devices for additional security.

IDrive provides for concurrent read-only access of data. However, IDrive prevents concurrent updates or backups on a user account from the client interface to insure the integrity of user data - again, data safety and integrity is of paramount importance to us.

Note: IDrive DOES NOT store the user defined encryption key anywhere on the server side. We therefore advise you to take a print of this private encryption key or archive this user defined encryption key in a safe location from where you can retrieve it. You cannot decrypt data backed up to IDrive without this private encryption key.